Q. Do you ship outside the USA?
A. We do ship our products anywhere in the world. Shipping to Canada is around $35, other plates over $50.
Q. Should I turn the ceiling fans or HVAC system fan on during a shock treatment?
The more air movement, the higher the ozone concentration you will create. Should you run your HVAC fan in the "on" position? Yes, if you have enough ozone power (1g of ozone for every 100 sq ft, so 20g of ozone for a 2000 sq ft home) then you can place one 10g ozone generator in a central area and the other one near the ozone return, both with 20" box fans blowing onto the ozone plates from about 6" away. If you don't, then it's better to leave the HVAC fan off and go room to room or area to area.
Q. Can I run these in a crawl space?
If you buy one of our units that features a fan like our 10,000 mgh Cool-Tec unit, then sure. No problem. Just set the time to turn on every few minutes to keep the air in your crawl space mold and insect free and to scare away any animals that might want to nest there.
Q. Does ozone kill insects?
Yes, small insects like dust mites die within hours of high ozone concentrations present. Exactly how long depends on the bug but generally speaking, they all die within an hour, even larger insects like crickets and roaches. Flying insects die faster (fly's, mosquitoes).
Q. How quickly do you ship?
We ship same day if your order is received before 2 PM PST M-F.
Q. Do you prefer I email you with a question about your products or ask via your comment box?
We prefer you use the comment box, we're sure others have the same question.